Jim Ellis Saab Atlanta

"...best dealership I have dealt with in forty years"

"I have leased four vehicles from Jim Ellis Saab and will continue to do business with them.  My experiences over the past 12 years have been superb and Saab of Atlanta is the best dealership I have dealt with in forty years of car ownership.  Everyone from service to sales is always awesome."

Peter Vanderzee,

"...Extraordinary customer focus"

"Jerry has been my service advisor since I bought my SAAB. He is ALWAYS friendly, completely professional, helpful, and a tremendous asset to your dealership. I have had nothing but exceptional experiences with buying, owning, and getting my SAAB serviced. I know these are brutal times for your industry, but if the Ellis dealerships keep the extraordinary customer focus I've experienced, you'll come through in great shape."

Allan Goldberg,

".....My trust is complete in this dealership"

" Your cars sell themselves to a great extent. You have an excellent "stable of brands." The sales force is well versed in their products and guide the customer thought the buying experience as opposed to resorting to sales pressure or leading them to a "Yes" they are not ready for. Do not change or modify the nature of the JE/Customer relationship. As one who has purchased 9 cars from JE my trust is complete in this dealership. I tell my wife, "You can have any car you want as long as it is sold by JE." I can not give a stronger recommendation than that. Also, Dick Ivey of Saab Internet Sales is a pleasure of work with. He listens to his potential customers, he is helpful and works for the customer to create a postive buying experience. He facilitates both the business office and the service department to ensure all aspects of the JESaab experience keeps his customers coming back for repeat sales. I am sure these behavious are part of the JE sales and service phiolosophy (I have been dealing with JE for years) and that there are many other sales and service agents who embrace this JE Sales/Customer Code. Dick Ivey seems to "Live to JE Code" and I am sure that is why he is so successful with repeat customers such as myself.  -- Stephen Wise."

Stephen Wise,

"..... Jerry Adair is the main reason for my continued business"

One of the major reasons that I continue to do business with Jim Ellis Saab is the service department and in particular Jerry Adair. I have purchased or leased 4 vehicles from the dealership in the last 3 years and have recommended Jim Ellis Saab to numerous prospects. I always mention the level of service I get from Jerry as one of the main reasons for my continued business.

Jim Barnes,

"....Gold standard level of service"

I've been working with Harry and Jerry since I moved to Atlanta 15 years ago. They're the best and it's because of them that I will continue to service my Saab with Jim Ellis. Can't say enough about the gold standard level of service they provide.

Robbin Pearson,

".....Nicest experience i've had in buying a car"

I want to congratulate you on your dealership. This was the nicest experience my wife and I have had in buying a car. Everyone we dealt w/ on that Saturday was very nice, and professional. We traveled 1120 miles in those two days but thanks to your staff it was not a chore.

Richard Herms,

"...........I'm more impressed with every visit"

I have used the Saab Service department at the Jim Ellis Saab Atlanta location for more than 10 years, servicing 3 different Saabs. I have never encountered a more helful and friendly service team representative than Tyler Schemwell. I've worked with him the last few times I've been in and I'm more impressed with every visit.

Jonathan Childs,

"....Tyler and Jerry stole my heart"

"I have had my car since 2002 and have used your service department for all my service needs. I find your employees to always be pleasant, helpful and courteous. I have no suggestions on how you can do anything any better because your organization has it right. They make me feel special each time I come in they call me by name, that personal touch goes a long way. Keep up the good work! I love you guys! Tyler and Jerry you two have stole my heart.

Deborah Burns,

".....My experience was one of excellence"

"I want you to know that the team at the SAAB dealership on Ptree Industrial is a true asset to you! The manager the finance dept, the sales team and service have one very apparent goal...customer satisfaction, you should be proud of the team atmosphere that their focus produces. I will indeed recommend them, my experience was one of excellence! Please feel free to use my name when you compliment them! "

Roxanne Ray,

".....Very impressed with the level of service"

Tyler was superb to work with on this service visit. He greeted me by my first name when I walked in (though my last visit was about six months ago), and because he had been outside briefly as I was pulling up, he must have heard my brakes squeaking because he said that it sounded as if I might have a brake problem. I really appreciated that friendliness and that responsiveness to my car's needs. He also gave me a courtesy car (though my Saab is no longer under warranty) and had it promptly ready to go for me. He was a pleasure to work with and I was very impressed with the level of service and concern for my visit that he provided.Just keep up the good work and I always appreciate that courtesy car when it can be provided, so keep lots of those around too if possible!

Paul ,

".....Always super nice and professional"

I have been "rooting" for Saab. I have always loved my Saabs, and I tell everyone what a great dealership experience I consistently receive at Jim Ellis-P-Tree Ind'l. Whether it is sales, service, or cashier, everyone is always super nice and professional. I feel like a valued customer, which these days, is far from the norm. Thank you!"

Kathryne Pusch,

".....I will only purchase from Jim Ellis Saab"

I would not consider purchasing a car from any other dealership, my relationship with all the folks at Jim Ellis is excellent and I will continue to be a loyal client for many years to come. I would like to note that Jerry and Tyler both are the reason I will only purchase from Jim Ellis Saab. I like the cars, but the relationship, professionalism and excellent customer service from them are the reasons I strongly recommend as well as I am a loyal client of the dealership. Please extend recognition to both Tyler and Jerry for outstanding excellent customer service.

Bryan Neal,

....Goes way beyond the "call of duty"

I couldn't be more pleased with my last visit to Jim Ellis Saab. Everyone there works together as a team to be sure that the customer is taken care of. Jerry Adair can't be beat as a service advisor. He always takes time to answer my questions and goes way beyond the "call of duty" to make sure I am satisfied with the service that was performed. He is even a pretty darn good salesman because he took time out of his day to give me a sales pitch on the new 9.5 and invited me back to see the car when it comes in. Speaking of salesmen and teamwork, every salesperson and manager at the dealership took their time to visit with me while I was waiting. This extra attention is why I continue to do business at Jim Ellis Saab and why I recommend the dealership and organization to everyone who is looking for a vehicle.

James Barnes,

".....Always professional, courteous, and friendly"

"Jerry and Tyler in the service department as well as Philip Athen our sales rep and all of the staff at Jim Ellis Saab are always a pleasure to work with. They are always professional, courteous, and friendly. We have purchased 3 vehicles at this dealership and I have recommended to my friends."

Kim Dugan,